What Can I Do About a Bad Home Improvement Contract?

A home improvement contract means an agreement between a contractor or salesperson and owner or tenant that totals over $500 for the repair, remodel, or alteration of a dwelling. A home improvement contract can cover either goods or services. This means it can cover labor, services, or materials. Certain exclusions apply to this definition.

California law contains precise information describing the information that must be in a home improvement contract. For example, the seller must give the buyer a completely filled in contract. The contract must be legible and contain all pricing and financing information. It must also contain the statutory three day right to cancel.

In most cases, the buyer is entitled to cancel the contract within three days of signing.

Not usually. The company likely makes a large amount of its money through the financing, not from the product it is selling. You are likely to be trapped in a high interest rate, long term loan if you allow the salesperson to arrange financing.

You are entitled to receive a copy of all documents you sign. Make sure that you receive copies of every single document you sign, along with all brochures and manuals. You may have signed multiple contracts or documents. Make sure you have a copy of everything. If you sign anything on a tablet or e-sign on a computer, make sure you receive a copy immediately.

You may have the right to cancel the contract. The California Translation Act requires that you receive all contractual paperwork in the same language that you negotiated in.

If the goods are not delivered or the contractor does not perform the work, you may have other claims against the company, including for breach of warranty or consumer fraud. You should retain all documents and make a note of all conversations you have had with the company and contact an attorney.

If you are paying for something that isn't working, and you believe you have been wronged, you may be able to get your money back. You may wish to call our firm and receive a free consultation. If we are able to take your case, you will never be charged for our attorneys' fees and costs. We receive compensation from defendants pursuant to fee shifting statutes.